If you like to cook; someone has probably told you; "You have a knack for it." And you've also heard; "I did it the same way you did; but it didn't turn out right."
Where is that "magic"?
Perhaps in an essential step that was omitted... but most of the time it's in the attention to detail; or simply in the experience one brings to the table.
The same is true of our methodology at ERA Group:
✅ There are 10 simple steps.
✅ They don't seem like a great discovery.
✅ And yet; they always deliver results.
When we deviate — because we want to save time or because a client asks us to do something differently — the result is lost. Even the slightest variations can cause chaos. And worst of all; neither we nor the client achieve the desired goal.
An example: in our quotation process; we always include current suppliers and add new ones. This condition is essential to achieving the best results. It is not just a matter of asking for "like for like": with the right wording; we get the supplier to think about alternatives and open the door to proposals for improvement. Some are explicitly requested; others are added by the suppliers themselves. That small variation; which seems simple; is what makes the difference.
That's why; when a client asks us not to touch their current suppliers; we explain that it's not just a whim: altering that step breaks the essence of the process.
It's like in a recipe: removing the very ingredient that brings all the flavours together. The dish may look the same... but it's no longer the same. And the same thing happens with methodology: it loses its power and the results are no longer what we want.
💡 If you know that a small change can completely transform the result... why risk removing the very part that makes it work?
So I ask you again: would it really be chile en nogada if we removed the poblano chilli?
