Shift work is an indispensable part of many industries; from manufacturing to healthcare. But reality shows that poorly designed shift systems can be costly for companies. Health problems; productivity losses and staff turnover are just some of the consequences. So how can a healthy and efficient shift model be developed that meets the needs of both employees and the company?
The costs of shift work – and the consequences of poor design:
A shift system that is not optimally designed can have significant financial and organisational consequences for companies:
- Higher healthcare costs: Unhealthy shift schedules increase the risk of chronic diseases such as cardiovascular disease and mental health issues. Sickness rates rise; and with them the costs of replacements and lost working hours.
- Loss of productivity: Sleepiness and concentration problems lead to mistakes; quality losses and potential accidents at work. Studies show that night workers are less productive on average.
- Increased staff turnover: Employees who cannot cope with the stress are more likely to leave the company. The costs of recruitment and training increase.
- Dissatisfaction and conflicts: Social stress caused by poorly planned shifts leads to dissatisfaction within the team and a poorer working atmosphere.
- Loss of reputation: Companies that neglect health and social aspects risk their reputation as employers.
Why healthy shift planning pays off:
- Reduced costs: Investing in better shift models reduces sick leave and staff turnover in the long term.
- Productivity and quality: Well-rested and motivated employees work more efficiently; make fewer mistakes and deliver better results. Ultimately; there are also fewer accidents.
- Attractiveness as an employer: With health- and family-friendly models; companies attract skilled workers and retain existing employees.
What is the key?
A comprehensive analysis of current shift schedules and their effects is the first step. A data-based assessment can be used to identify the right levers for change. Aspects such as the direction of rotation; the number of night shifts and employees' control over their own time play a decisive role.
