The Serviceplan Group is the largest owner-managed, partner-managed and most broadly positioned agency group in Europe. Founded in 1970 as a traditional advertising agency, Serviceplan combines all communication disciplines under one roof: Whether brand strategists, creatives, media or online specialists, web designers, dialogue or CRM experts, market researchers, PR consultants or sales professionals – at Serviceplan, everyone pulls together in the "House of Communication", the only fully integrated agency model in the German-speaking world. The agency has a total of eight locations in Germany, Austria and Switzerland.
Axel Schörner, Head of Purchasing and Facility Management at the Serviceplan Group, commissioned ERA Group to examine the previous expenditure on maintenance cleaning, hygiene materials, internal mail delivery and caretaker services at the locations in Hamburg and Munich.
