Inspiring the world with delicious cheese. That is what Henri Willig Group has been committed to since 1974; as a cheese maker; retailer and exporter. However; the steady growth in webshop sales to customers in more than 50 countries brings with it numerous new challenges. These include packaging; transport and carriers; delivery times and reliability; quality and customer satisfaction; and prices and costs.
Looking back; managing director Wiebe Willig and marketing & e-commerce director Eric Hollander explain why they called in ERA Group for their parcel delivery. And how the international logistics expertise of this specialist network has helped Henri Willig to professionalise its operations.
