Harpenden Building Society is an independent Mutual Society, owned by its members. For over 60 years Harpenden has helped local people to buy their own homes and to save for their futures. With six branches across Herts, Bed and Bucks, Harpenden credits its success to a unique combination of personalised, no-fuss products teamed with friendly, knowledgeable staff.
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Shredding and confidential waste is an often overlooked cost centre. For Harpenden Building Society, their responsibility to maintain robust and secure systems to protect their customers’ data is one which is taken extremely seriously. However, as with all day-to-day operations, maintenance of regular procedures can become second nature.
Spend can creep steadily up, often unknowingly and unnoticed. When Head of Operations, Phil Bannister, was recommended to contact ERA Group by another well-known Building Society, he seized the opportunity to take some specialist advice on this crucial but often under prioritised business function. The results were staggering.
To find out more about how ERA helped Harpenden Building Society, including results, savings and more details from the client, download the full case study now.
"Thanks to the great work by Peter and Lorraine at ERA, we’ve been able to retain our existing supplier but on significantly enhanced terms, so we’ve got the best of both worlds! We’re able to maintain existing relationships, save money and feel confident that we’ve got water tight policies in place. What more could you ask for?" [Phil Bannister, Head of Operations, Harpenden Building Society]
