Since 2024; Inger De Volder has been a partner at ERA Group; bringing with her more than twenty years of experience in the outsourcing and managed services industry. Her expertise focuses on printing and mailing; postal services; scanning and digitisation.
Inger has extensive leadership experience in business development; operations and sales; with an impressive track record in developing strategic solutions for clients in a variety of sectors; including Healthcare; Human Resources; Financial Services; Government; Utilities; Professional Services; Manufacturing and Distribution.
Prior to joining ERA; Inger held senior positions in large local and international companies; with a strong focus on customer and project management. Her multicultural skills and in-depth knowledge of different industries enable her to quickly understand complex challenges and develop innovative; tailor-made solutions.
At the heart of Inger's approach is a strong focus on the customer. She understands the unique needs and objectives of each client; offering personalised strategies that align perfectly with their goals. With her proactive approach and emphasis on collaboration; quality and customer satisfaction; she plays a crucial role in guiding projects and clients towards sustainable commercial success.
Expertise:
- Printing & Mailing
- Postal Services
- Multichannel Communication
- Scanning & Digitisation
- Document Management
Experience:
- Key Account Management
- Private and Public Tenders
- Contract Management
- Project Management
- Service Delivery Management
- Sectors: Healthcare; HR; Financial Services; Government; Public Services; Professional Services; Industry and Distribution
