For businesses processing thousands of transactions annually, payment fees can feel like an unavoidable cost of doing business. While these fees might seem small at first glance, they can quickly add up to a significant financial burden. Banks impose charges for processing payments, but often, these fees go unnoticed or unchallenged, and many businesses continue to pay more than necessary.
As a CFO or Finance Director, you understand the importance of optimising costs and ensuring that every penny counts. Payment fees, when left unchecked, can erode profitability and divert resources from areas that could drive growth. It’s not just about the visible fees; it’s the hidden ones—such as inflated FX spreads and intermediary charges—that can quietly drain your revenue.
Payment Fees That Add Up
Imagine processing millions—or even tens of millions—of pounds annually, only to see a significant percentage disappear into these hidden fees. Banks often embed additional costs that are difficult to spot in transactions, such as intermediary fees and inflated exchange rates. Our research has shown that in some cases, businesses unknowingly pay up to £2 million annually in these extra charges.
The most concerning part is that many companies don’t question these fees because they’re often viewed as standard practice. However, with the right knowledge and tools, businesses can start uncovering these hidden costs.

What to Look Out For:
- Excessive FX Spreads: FX providers often add their margin to exchange rates, resulting in significant hidden costs over time.
- Intermediary Bank Charges: These additional charges can be high and difficult to track, particularly for cross-border transactions.
- Payment Processing Fees: Unnecessary charges, including high transaction fees, can quickly add up, especially if volumes are high.
What You Can Do:
- Audit Your Transactions: Review your past payment and FX transactions to identify unnecessary costs.
- Challenge Providers: Question your current providers about their fee structures and explore alternative options.
- Benchmark Costs: Ensure that your FX and payment fees align with market standards.
How We Can Help
At ERA Group, we work with businesses to uncover unnecessary costs and provide ongoing support to ensure your financial operations are streamlined and cost-effective. We specialise in:
- Conducting FX Audits: We analyze your payment systems to identify hidden charges and excessive fees.
- Tailored Strategies: We provide customised plans to help reduce or eliminate these fees, ensuring your financial health.
- Ongoing Support: As market conditions change, we continue to monitor your payment structures to ensure long-term savings.
While we don’t believe in simply accepting fees as a part of doing business, we do understand that managing these fees requires expertise. If you’re ready to understand where you’re being overcharged and how to reduce those costs, we’re here to help. Contact one of our experts today.






























































































