Organizations have a good knowledge of their own activities and markets. However from experience it is impractical, if not impossible, to have the same level of understanding in the many other industries that their business overhead suppliers operate within.
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Stephen is a customer focused professional with over 40 years of operational business change expertise with leading businesses in UK and international markets. Since joining ERA in 2013, Stephen has successfully supported a wide range of £10M - £4B turnover clients, working closely with their finance, procurement and operational teams to validate and further improve operational spending, maintaining gains as a long term sustainable organizational benefit.
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