Senior Partner at ERA Group with 13 years of experience in customer consulting with a focus on cost and process optimisation. My work centers on customer satisfaction and successfully implemented projects.
Improving competitiveness is always a priority for my medium-sized customers. This means constantly working on four factors: being faster (processes), better (quality, performance, innovation), cheaper (cost efficiency and transparency) and more sustainable than the competition.
This cannot always be achieved with internal resources and expertise, nor is it always the most sensible approach. Sometimes, a critical outside perspective is helpful. I have now successfully implemented more than 150 projects with and for my clients.
These clients come from the manufacturing and industrial sectors, but also from trade/chain retail, service providers and NGOs. This broad experience can also be helpful for your challenges. In addition to goal-oriented project management, I also work as a marketing/media cost expert for our clients. The savings in these projects range from 7-38%.
References: "The savings were important in order to maintain our competitiveness without disrupting the profit center structure. But the most important thing for me is that my employees were satisfied with the collaboration with ERA. That's one reason why we are now discussing the next projects." KATJA PAMPUS, MANAGING DIRECTOR, WESTFÄLISCHE DRAHTINDUSTRIE GMBH ERA's high level of technical expertise and precise market knowledge convinced us. Added to this is very good cooperation and excellent support in all matters, which goes far beyond the actual mandate." JAN NEUDECKER, HEAD OF PURCHASING, FRANKEN BRUNNEN GMBH & CO. K
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