How Juan Francisco Reyes Helps Client Unlock 15–40% Cost Improvements

How Juan Francisco Reyes Helps Client Unlock 15–40% Cost Improvements

Key highlights

• Delivered consistent savings above 15% across multiple client projects
• Achieved up to 40%+ cost reductions in selected categories
• Supports clients across cleaning, security, temporary services, and specialist spend areas

Juan Francisco Reyes is based in Chile and has been with ERA Group for four years. With a background as a civil engineer and experience in both consulting and the public sector, he brings a structured yet people-focused approach to solving client challenges.

His work spans both client acquisition and analytical delivery across multiple cost categories, including cleaning, security, temporary staffing, and other operational services. Over time, his team has expanded its capability to cover a wide range of categories, allowing them to support clients with increasingly complex and diverse needs.

For Juan Francisco, the most rewarding part of the role is exposure to different industries and business models. Every client presents a different story, and every challenge requires a tailored approach.

As he explains, “what I enjoy most is understanding different industries—there is always a different story and a different challenge behind every client.”

One of his notable projects involved a sports club and foundation operating across a large territory. The organisation faced financial pressure and needed to reduce costs in order to better align with its available budget.

Rather than applying a standard solution, Juan Francisco and his team began by listening carefully, asking detailed questions, and identifying the key drivers behind the organisation’s spending structure. From there, they developed a tailored proposal designed specifically around the client’s constraints and objectives.

As he puts it, “the key is listening first, then building a solution that fits the client—not the other way around.”

The approach delivered strong results, with savings in some categories exceeding 40%. Across all projects, the team has consistently achieved results above 15%, while also balancing the level of effort required with the overall impact delivered.

Beyond savings, Juan Francisco emphasises the importance of trust and long-term relationships. His focus is not on one-off projects, but on building ongoing partnerships where clients see him as a reliable advisor over time.

For him, the ERA Group model stands out because of its alignment of interests and its focus on outcomes. Working on a success-based model ensures shared accountability and reinforces trust between consultant and client.

Ultimately, his story reflects a consulting approach built on listening, adaptation, and long-term value creation—where tailored solutions and strong relationships drive measurable and sustainable impact.

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